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Backstage Accounting in Preschool: : Analyzing Dealing with Complaints as ‘Rehearsing away’ Professional Knowledge

Author:
  • Carola Aili
  • Lars-Erik Nilsson
Publishing year: 2017-04-05
Language: English
Pages: 218-234
Publication/Series: Ethnography & Education
Volume: 13
Issue: 2
Document type: Journal article review
Publisher: London: Routledge

Abstract english

Aili, C & Nilsson, L-E. (2017).

Keywords

  • Educational Sciences
  • Complaint management, trust, impression management, Goffman, teamwork, practical knowing

Other

Published
  • ISSN: 1745-7823
Carola Aili
E-mail: carola [dot] aili [at] soc [dot] lu [dot] se

Associate professor

Education

31

Senior lecturer

Education

+46 46 222 88 31

31

Background

Carola Aili is a senior lecturer in Education; learning and work life. She holds a doctoral degree in Education from Stockholm University.

Carola's profile on Researchgate

Department of Sociology
Lund University
Visiting address: Sandgatan 11, House G, Lund
Postal address: Box 114 , SE-221 00 LUND, SWEDEN
Telephone: Student Office +46 46-222 88 44, Lund University Switchboard +46 46-222 00 00

Faculty of Social Sciences