The browser you are using is not supported by this website. All versions of Internet Explorer are no longer supported, either by us or Microsoft (read more here: https://www.microsoft.com/en-us/microsoft-365/windows/end-of-ie-support).

Please use a modern browser to fully experience our website, such as the newest versions of Edge, Chrome, Firefox or Safari etc.

Malin Åkerström

Malin Åkerström

Professor emerita

Malin Åkerström

"Producing People" in Documents and Meetings in Human Service Organizations

Author

  • Malin Åkerström
  • Katarina Jacobsson

Summary, in English

This thematic issue is devoted to how human service work may be influenced by accentuated administrative processes, as well as reinforced by digitalization, in contemporary society. The public sector has expanded the requirements of documentation, auditing and evaluation practices. Policy, problems and persons are shaped and enacted in meetings and documents. Meetings and documents comprise the forum for making highly important decisions for the individual client or for various categories of clients. Still, people’s participation in meetings and their reading and production of documents are often overlooked in studies of human service organizations. In this thematic issue, empirically-oriented researchers describe and analyze human service workers’ administrative routines, particularly focusing on processes of client inclusion and exclusion.

Department/s

  • Sociology
  • School of Social Work
  • Professions and Organisation

Publishing year

2019-02-28

Language

English

Pages

180-184

Publication/Series

Social Inclusion

Volume

7

Issue

1

Document type

Journal article (comment)

Publisher

Cogitatio

Topic

  • Social Work

Keywords

  • Administration
  • Clients
  • Digitalization
  • Documents
  • Field interaction
  • Human service organization
  • Meetings
  • Professionals

Status

Published

ISBN/ISSN/Other

  • ISSN: 2183-2803