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Portrait Susanne Boethius. Photo.

Susanne Boethius


Portrait Susanne Boethius. Photo.

Digital Healthcare Platforms Enabling Remote Care Value Creation : The Patient Perspective


  • Nina Helander
  • Asta Pundziene
  • Rima Sermontyte-Baniule
  • Jordi Carrabina
  • Christopher Mathieu
  • Susanne Boethius
  • Irene Georgescu


  • Asta Pundziene
  • Sea Matilda Bez
  • Lina Dagiliene
  • Tugrul Daim
  • Neringa Gerulaitiene
  • Sudeendra Koushik
  • Christopher Mathieu
  • Taeho Park
  • Monika Petraite
  • Diego Prior
  • Xiaohong Quan
  • Asta Savaneviciene
  • Alpo Varri
  • Mantas Vilkas

Summary, in English

Remote care is a growing area in healthcare, due to fast technological development offering suitable equipment and platform for distant medical consultation and care. Remote care includes a promise towards care that has the potential to improve the patient's quality of life, prevent unnecessary reception visits, reduce costs, and enable timely and early therapeutic intervention in situations where the patient's need for treatment is increasing. Even though the potential of remote care has been well recognized, many healthcare activities still need to be largely based on traditional appointments. Moreover, there is a need for empirical studies that investigate remote care possibilities and potential obstacles from the perspective of patients. This study investigates the value-creation potential of remote care provided and consumed through digital healthcare platforms from patients' perspectives. This study has an empirical focus, including a qualitative interview study of two remote care digital platforms from Lithuania and Finland.


  • Sociology
  • Birgit Rausing Centre for Medical Humanities (BRCMH)

Publishing year







2023 IEEE International Conference on Technology and Entrepreneurship, ICTE 2023

Document type

Conference paper


IEEE - Institute of Electrical and Electronics Engineers Inc.


  • Health Care Service and Management, Health Policy and Services and Health Economy


  • digital platform
  • healthcare
  • patients
  • qualitative study Introduction
  • value creation

Conference name

2023 IEEE International Conference on Technology and Entrepreneurship, ICTE 2023

Conference date

2023-10-09 - 2023-10-11

Conference place

Kaunas, Lithuania




  • ISBN: 9798350303438